Privacy Policy

We respect your privacy and are committed to creating a safe environment for you to browse and make online reservations. Your trust and confidence are our highest priority. This notice applies to all information collected or submitted on 'The Resort at Skamania Coves' web site.

All guest information is kept in-house and strictly confidential. The personal information collected from you, such as name, address, phone & fax numbers, email address, credit card number and expiration date, is used exclusively by 'The Resort at Skamania Coves' for communication, reservation, billing and internal marketing analysis purposes. We do not share this information with outside parties except to the extent necessary to complete the reservation. The Resort at Skamania Coves does not sell, trade or otherwise transfer your personal information to any third party.

What information do we collect?

We collect information from you when you register on our site, place an order or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website - We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs

  • To process transactions - Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails - The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private/financial information will not be stored on our servers.

Cookies and Pixel Tags Usage

Some of the pages on our website use a feature of web browsers called a "cookie," which is a small file placed on a site visitor's hard drive by certain of our web pages. Cookies, by themselves, are not able to extract personal identification information from you. A cookie identifies your computer, but not you, when you visit the Site. We or third parties under contract with us may use cookies or pixel tags (which serve many of the same purposes as cookies) to help us analyze our web page flow, customize our services, content and advertising, measure promotional effectiveness and promote trust and safety. Cookies allow us to personalize the user experience of our site for you and to provide you with information that will help optimize your site experience. Cookies are commonly used at most major websites in much the same way we use them on our site.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third Party links

Occasionally, at our discretion, we may include links to third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our website, you consent to this privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.